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FAQ

Questions, answered.

Pricing, results, contracts, and how GetMeFound works. If your question isn't here, email support@getmefound.ai.

What exactly do you do for $149?

We engineer the signals Google AI, ChatGPT, and Claude check before recommending a local business — AI crawlability and schema so they can read your site, your Google profile rebuilt for the signals AI checks first, cross-web entity consistency, your review-velocity engine switched on, and a before/after report scoring all 20 AI signals. Everything done within 48 hours.

Will you break my email?

No. Your email and your website are completely separate — like your phone number and your mailing address. Before we touch anything, we verify exactly where your email lives. If it's on Google Workspace, Microsoft 365, or similar, updating your website does nothing to your email. We check this first, before any work starts.

Do I need to give you my passwords?

You add us as a manager on your Google Business listing — you stay the owner and can remove us any time. For your website, you give us a login with only what we need. We never share your access with anyone outside our team.

Is there a contract?

No contract, ever. Get Found is a one-time payment. Stay Found and Always Ready are month-to-month. Cancel any time, no notice required, no cancellation fee.

Do you guarantee results?

We don't guarantee a specific Google ranking or a specific number of reviews — nobody honest can. What we guarantee is the work: every fix in your report gets done, done correctly, and done within 48 hours. If something isn't right, we fix it at no charge.

How is GetMeFound different from other agencies?

Most local marketing agencies work on SEO or ads. We specialize in AI visibility — the signals Google AI, ChatGPT, Claude, and Gemini cross-check before they recommend a local business. No contract, cancel anytime. We run your Signal Stack as a system, not a checklist, and show you exactly what changed in plain English.

What actually changed about how people search?

People used to type keywords — 'plumber Austin' — and scroll through ten blue links. Now they ask AI a full question: 'who's the best plumber near me that can come today and takes my insurance?' AI reads that question, checks which local businesses have complete, consistent, trustworthy signals, and recommends one or two — not a list. If your signals aren't right, you don't appear. That's what GetMeFound fixes.

How does Stay Found roll out?

First we confirm your business details, access, website path, and customer-list process. Then we rebuild the Signal Stack, launch the hosted site if needed, start approved email review requests, and turn on text review requests after phone-number approval. After launch, you send or upload customers weekly and get a monthly owner recap.

Do I need to buy a separate texting tool?

No. Stay Found includes the review-text setup and request workflow, so you do not need another tool just to ask happy customers for reviews. Standalone texting tools often start around $24-$39+/mo before usage, and the text-message setup is included instead of being a separate setup project.

Why do you use text messages for review requests?

Texts get seen quickly. Twilio reports SMS has a 98% open rate, 90% of messages are read within 3 minutes, and a 45% response rate. We still send carefully: contacts must be appropriate to message, opt-out language is included, and nothing risky goes live without approval.

Will automated replies sound fake and hurt me with Google?

Generic, templated responses can make a business look careless. Stay Found includes AI-drafted replies in your business voice, but they start approval-first. Sensitive reviews always stay human-reviewed.

How much of my time does this take?

Get Found needs a short onboarding call and access details. After that, the monthly plans are built to be light: send or upload customer lists, approve anything sensitive, and read the recap.

How long before I see results?

Email review requests can start quickly once setup is approved. Text review requests go live after phone-number approval. Most owners should judge review momentum over the first few weeks and Google visibility over a 60-90 day window.

Can't I just use a cheaper tool or fix it myself?

Those tools measure — they hand you a score and a 20-item to-do list, then leave you to learn what each signal means, fix it yourself, and re-fix it every month. We don't give you a dashboard to operate. We do the work: on your Google profile, in 48 hours, with a before/after report showing exactly what changed. Cheaper tools are only cheaper if your time is free — and only if you get all 20 fixes right, in the right order, the first time.

Is AI Visibility just SEO with a new name?

No. Traditional SEO optimizes for ten blue links. AI visibility — sometimes called GEO (Generative Engine Optimization) or AEO (Answer Engine Optimization) — engineers the signals AI systems check before they generate a recommendation. That means entity consistency across the web, structured data crawlers can parse, review velocity, NAP feeding Google's knowledge graph, and machine-readable business facts. Google AI, ChatGPT, Claude, and Gemini all pull from different signal sources. We cover all of them.

Why do I need to keep paying monthly?

Google changes, AI assistants refresh what they know, and customers trust recent proof. A business that stops getting reviews or updating facts can look inactive to AI. Stay Found keeps the Signal Stack, review requests, and owner reporting moving each month.

What if I get a bad review?

A professional, calm reply in your voice does more for your reputation than ignoring it. Stay Found drafts suggested responses and flags sensitive issues before anything is posted.

You're a new company - why should I trust you?

We're new and we know it. That's exactly why we don't lock you into contracts, we show you what we would fix before you pay anything, and we're transparent about our pricing. We have to earn your business - and we plan to.

Will this hurt my existing Google Business Profile?

No. We work within Google's guidelines - engineering what's already there, not replacing it. We never delete reviews, alter your category without approval, or make changes that could trigger a suspension. Everything sensitive gets your sign-off first.

How do I cancel?

Email us anytime. No cancellation fee, no questions beyond what we need to wrap up your account cleanly. Monthly plans stop at the end of your current billing cycle. We don't make cancellation hard.

Still have questions?

Email us at support@getmefound.ai - we usually reply the same day.

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